Hello @RUIDIE TANG
It’s not possible to convert your SIM to PAYG unfortunately and vice versa.
If you wanted to cancel the account, this can be done in the iD app/account via My Account > End my plan
Mohammed
Thanks for reply. But I want to keep this number. if I end this plan, and buy a new ID mobile SIM card purely for pay as you go, can I transfer this number to the new PAYG SIM?
Hi @RUIDIE TANG
Unfortunately , we cannot transfer the number from iD Mobile to another iD Mobile.
Thanks,
Pearl
Hello, I bought a new plan from ID and I have an old plan. I would like to end the old one and transfer the old plan number to the new one, can I please
Hi @MOHAMAD TAMIM,
Are you wanting to transfer your old iD Mobile number to a new iD Mobile SIM?
Unfortunately internal number ports are not possible with iD Mobile, you would need to upgrade if you wish to keep the number.
Kash