I want to keep my ID phone number as I got a new phone on ID network but it won't let me and I can't find any help
Question
keeping id phone number when upgrading phone
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Hello
If you upgraded your handset the number is retained as the plan updates.
It sounds like you may have ordered a new contract instead.
When you log into the iD app /account which plan shows? Is it showing the old one or the new one?
Mohammed
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