I just received a text message saying “Good news! Your new SIM card is now in the process of being activated. The SIM should be activated shortly, but this can take up to 24 hours. We'll send you a text message to confirm as soon as the activation is complete”.
Just after I received the text message I lost ALL ability to use the both the phone and internet - so now I can only use them if connected to wifi.
- Why am I being sent a new SIM card - my existing one is fine and I never asked for one?
- I am not in the UK just now so I won’t receive it till I get back - and in the meantime I can’t use the phone for calling or e-mail or for accessing the internet.
- What am I meant to do ?
- Why do you consider this Good news ?