I already have 1 sim only deal and have just bought a second from you for my other child. I want to upgrade the first plan to be the same but this plan is not offered to me when I try and change plan! How can I move my daughter to be on the same plan? Very frustrating!!!!
Solved
Why cant i change plan of an existing number to one I have just purchased?
Best answer by WelshPaul
Speak to a live agent on the link below:
https://www.idmobile.co.uk/live-chat
Request that they change your plan to the one you want. As long as it is a plan offered on the idmobile.co.uk website I don’t think there will be a problem. If they refuse, get a PAC and take your custom else where as the same deals are being offered by several other networks anyway.
This topic has been closed for replies.
No, contract has ended - I see a few plans I can switch to but not the same plan I can get if I get a new one!
+24Speak to a live agent on the link below:
https://www.idmobile.co.uk/live-chat
Request that they change your plan to the one you want. As long as it is a plan offered on the idmobile.co.uk website I don’t think there will be a problem. If they refuse, get a PAC and take your custom else where as the same deals are being offered by several other networks anyway.
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