Out-of-plan MMS charges are the additional costs incurred when you send multimedia messages (MMS). Unlike standard SMS, MMS messages can include pictures, videos, audio, and long texts, which aren’t included as part of your monthly allowance of texts:
Please note: If you’re a Pay as you Go (PAYG) customer, check out this Community article for more helpful information.
What is MMS?
MMS (Multimedia Messaging Service) allows you to send and receive messages with pictures, photos, emojis, GIFs, videos, and sound clips.
Why did my text get sent as an MMS?
Your text message may automatically convert to MMS due to factors beyond iD Mobile’s control, such as your phone’s operating system and the recipient's device. This can happen for the following reasons:
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Your text includes a photograph, emoticon, GIF, video, or sound clip.
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Your text exceeds 160 characters.
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You send a text to an email address.
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You send a text to enter a competition or make a donation.
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You send a text with a subject line.
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You use iPhone Messages to send a text to a non-iPhone user.
Will I get charged for sending an MMS?
Yes, MMS messages are not included in your monthly text allowance. You will be charged at our out-of-plan MMS rate, which varies based on when you joined iD Mobile:
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If you joined or upgraded on or before 20th June 2023: 30p per MMS
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If you joined or upgraded on or after 21st June 2023: 55p per MMS
MMS messages have a size limit of 295kb per message. If your MMS image exceeds 295kb, you'll incur charges for multiple MMS messages. For example, sending an MMS image of 1mb would result in charges of either £1.20/£2.20, depending on when you joined or upgraded.
Please note:You can find the exact date that you joined iD Mobile at the top of your "Contract Summary" document under the "Pay Monthly Agreement" section.
How can I keep MMS costs down?
If you enjoy sending multimedia messages, why not use a popular app like WhatsApp or Facebook Messenger? Chat apps like these use your phone’s internet connection, so if you’re on Wi-Fi it won’t cost you anything. If you send an MMS when you’re out and about, the data you use will simply come out of your monthly allowance.