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service slow or down keeps saying sim not registered om network

  • September 13, 2024
  • 1 reply
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NooNoo12
Active Contributor

My phone cannot male calls or receive them as my sim keeps disconnecting and saying nit registered on network !! I took it into currys who said its because my battery is o reheating but I had my phone inspected and fixed 8 months ago in currys due to a faulty handset when I signed up . I've argued that it still overheats but was fobbed off now it's out of warranty currys state its not co red fir repair but the battery and maim board do need replacing 

I am still in contract for 2 months is there anything that can be done 

Best answer by Tom

Hi @NooNoo12 

 

Is the issue a calls issue or a device battery issue?

 

If a calls issue, it may be worth seeing the below;

 

 

If a device battery issue, your best option is to take the device to your local Currys store or device manufacturer for options of a repair.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • September 17, 2024

Hi @NooNoo12 

 

Is the issue a calls issue or a device battery issue?

 

If a calls issue, it may be worth seeing the below;

 

 

If a device battery issue, your best option is to take the device to your local Currys store or device manufacturer for options of a repair.

 

Tom