Why have I received a bill after I’ve disconnected?

  • 20 January 2020
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Your final bill will be issued the day after your account is disconnected. If you’re registered on the My iD App or My iD Online, your bill will be available to view on in the app and online. 

If you’ve not registered, your bill will be posted to the address on your iD account. You should receive it no more than 5 days after you disconnect. 

Your final bill will consist of your line-rental charge up until you’re disconnected, and any charges for any chargeable usage right up until your disconnection date.

 

 

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