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Access Account

  • September 24, 2024
  • 1 reply
  • 14 views

I am unable to access my account due to details not being recognised. Can you advise.

 

This appears to be an ongoing issue for a number of customers 

Thank you

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • September 27, 2024

Hi @Deesparkle 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom