When I log onto my dashboard, my name shows as my old name. That’s different to the name I use on this community. How do I change it please?
Solved
Account name incorrect
Best answer by Tyler C
Hey there
The Community names and contract names aren’t linked, which is why they may show different. As far as I’m aware, you should be able to change your name on the app/website. However, if not, please contact our live-chat, who’ll be able to do so for you:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
This topic has been closed for replies.
+24Hey there
The Community names and contract names aren’t linked, which is why they may show different. As far as I’m aware, you should be able to change your name on the app/website. However, if not, please contact our live-chat, who’ll be able to do so for you:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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