account not logging in

My account details are not matching, I don’t know why I am putting the correct information. I just switched to ID mobile network from O2 network.

+22

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+7

HI @Ayesha01 welcome to iD!

I am sorry to hear of the trouble you’ve had with logging in.

Has the reply from @MZone helped, or do you still need a hand?

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

I need a hand, when i put my ID mobile number the app show it's not matched with the details.

Pls resolve this problem as i’m facing this from 2 weeks

+7

OK no worries @Ayesha01

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Rich Text Editor, editor1

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