I have recently joined iD mobile, my old number transferred to sim successfully unfortunately it won’t allow my number to be added to app so I have no way of reviewing my account. Help please
Solved
add phone number to app to access account
Best answer by Tom
Hi
When did your number transfer take place?
It might take a day or so after the transfer for the app to fully update and recognise the transferred number.
Tom
+26Maybe try again tomorrow,
The iD Mobile systems don’t always appear to synchronise properly after a number transfer.
Meanwhile, calling 7777 from the phone with your iD SIM gives access to some account options.
+25Hi
When did your number transfer take place?
It might take a day or so after the transfer for the app to fully update and recognise the transferred number.
Tom
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