I have recently joined iD mobile, my old number transferred to sim successfully unfortunately it won’t allow my number to be added to app so I have no way of reviewing my account. Help please

Hi @District999When did your number transfer take place?It might take a day or so after the transfer for the app to fully update and recognise the transferred number.Tom

Maybe try again tomorrow, @District999.The iD Mobile systems don’t always appear to synchronise properly after a number transfer.Meanwhile, calling 7777 from the phone with your iD SIM gives access to some account options.

add phone number to app to access account

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