I entered the wrong code to verify account and now it says that my name and DOB don’t match and I cannot add the plan to my account.
Solved
Adding account says records don't match!
Best answer by Natalie W
Hi
Thanks for posting.
Glad to hear you were able to get the issue resolved and thank you for taking the time to update the thread to make us aware.
Please reach out if you require assistance in the future.
Nat
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.