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Number transferred over but no confirmation message so can’t add phone to my plan 

Hey there @Sarah Lees, welcome to Community!

 

You will receive a text once your port is complete, so long as you have the iD Mobile SIM card in the phone. If not, please contact our live-chat to check the progress of your port:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


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