Adrian

Hey there ​@Adrian Ganea, 

we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

Updates can be found here:

https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

Thanks,

Tyler

many times there is no signal I can't receive calls what is happening with this network ID

​@Adrian Ganea  Have you checked the network status checker if there are any reports in your area?

• How do I check for network outages in my area? F.A.Q.

Joe

Hello ​@Adrian Ganea 

Thank you for getting back in touch. 

Can you please visit the link provided by ​@JoeKing and check if there are any known issues in your area? 

If you are happy to provide your full postcode, we can check this for you :)

Natalie 

I can't receive calls and there is no signal, the internet is slow. 

I can't receive calls and there is no signal, the internet is slow, I think I'm going to give up on this company.

unfortunately I won't leave, I will stay.

I will not leave, please solve the problem with the network not working properly

Hi ​@Adrian Ganea 

Taking a look the area in and around CV6 3BA look like they could be patchy generally, be sure to manually switch from 5G to 4G as it may be more reliable.

How long have you had these issues here?

Tom