Question

ALl phone calls that I make are being diverted to ID mobile

  • 10 June 2024
  • 1 reply
  • 25 views
V

PLEASE HELP

Every time I make a call to any number in my phone it diverts to a recorded message on the ID Mobile Customer Payment Helpline - this is happening which ever number I dial so I cant make any phone calls. I can receive calls though. 

There is no amount outstanding on my bill - I have tried switching my phone on and off etc.

PLEASE HELP

1 reply

Tom
Rank
Userlevel 7
Badge +5

Hi @VanessaRoss 

 

Sorry to hear this, do you still require assistance with this?

 

Please let us know if so so we can get in touch.

 

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

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