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Amazon/Currys £40 Voucher

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  • CPC464
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I signed up with the above offer, transferring my number over, but I've received no communication about the voucher or how to claim it?

Best answer by Kash

@CPC464,

The offer is only for deals purchased through Money Saving Expert.

As stated on the website ‘You can claim either a £35 Currys or Amazon voucher. You'll receive an email from Giftcloud within four months explaining how to claim it.’

Just to advise the amount may have changed since you purchased the deal. You can contact Giftcloud for further assistance.

 

Kash

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Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8182 replies
  • June 13, 2024

Hi @CPC464 

 

This is an offer from Money Saving Expert/Giftcloud, we’d recommend contacting them directly for information on this.

 

uk-idmobile@awin.com

 

Tom

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    CPC464
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  • June 13, 2024

Hi Tom, that contradicts what your online support told me, they said I have to wait 120 days and the voucher would be issued. Therefore, I am extremely concerned as an ID Employee why your response would differ from that of the "Live Chat" support? Please explain...

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8182 replies
  • July 1, 2024

Hi @CPC464 

 

I’m sorry to hear you’ve heard different things, we can see from the screenshot you’ve sent, you’re on Money Saving Expert’s website, not ours, the voucher is not ours to offer.

 

Tom

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C
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  • CPC464
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  • July 1, 2024

It was on offer when I signed up to ID so I'm most confused

Kash
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • Answer
  • July 15, 2024

@CPC464,

The offer is only for deals purchased through Money Saving Expert.

As stated on the website ‘You can claim either a £35 Currys or Amazon voucher. You'll receive an email from Giftcloud within four months explaining how to claim it.’

Just to advise the amount may have changed since you purchased the deal. You can contact Giftcloud for further assistance.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    CPC464
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  • October 18, 2024
Tom wrote:

Hi @CPC464 

 

This is an offer from Money Saving Expert/Giftcloud, we’d recommend contacting them directly for information on this.

 

uk-idmobile@awin.com

 

Tom

Thanks Tom, received the voucher now from Giftcloud!

N
iD Mobile Employee
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  • Natalie W
  • iD Mobile Employee
  • 2067 replies
  • October 22, 2024

Hi @CPC464 

 

We are very happy to hear you have received the voucher. 

Please do get in touch if you have any questions in the future. 

 

Thanks, 

 

Nat 

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  • Natalie_h77
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  • October 31, 2024

Giftcloud say they can't find my email address and I've not had the giftcard? 

Who else do I contact? 

N
iD Mobile Employee
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  • Natalie W
  • iD Mobile Employee
  • 2067 replies
  • November 1, 2024

Hi @Natalie_h77 

 

Thanks for reaching out to us here on the community. 

 

To confirm, did you place the order directly through Money Saving Expert?

 

Thanks, 

 

Nat 

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