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Is there any reason why I can no longer see unbilled usage in the new app. Same issue occurs on both Android and iOS.

I can no longer find this post update so if it’s still there I’d be grateful if you can confirm how I find it.

Stuart

Best answer by Matthew T

Thanks for clarifying @StuartHogg. I believe this is on the roadmap for future releases of the iD Mobile app. We had a bit of a rocky rollout, so our development focus is currently on stability and general performance, before adding new features. Thanks.

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    5 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1825 replies
    • August 5, 2024

    Hey @StuartHogg,

    Could you clarify what you mean by unbilled usage?

    Thanks.

    iD Community Manager
    S
    New
 Contributor
    • StuartHogg
    • Author
    • New
 Contributor
    • 1 reply
    • August 5, 2024

    Hi Matthew,

    Items being spent throughout the month, e.g. picture messages etc.

    Thanks,

    Stuart

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • 1825 replies
    • Answer
    • August 6, 2024

    Thanks for clarifying @StuartHogg. I believe this is on the roadmap for future releases of the iD Mobile app. We had a bit of a rocky rollout, so our development focus is currently on stability and general performance, before adding new features. Thanks.

    iD Community Manager
    Bexbi
    New
 Contributor
    • Bexbi
    • New
 Contributor
    • 1 reply
    • October 2, 2024

    The app has become unavailable to me . I used to manage my account through the app no problem now it says unable to connect to ID mobile . 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • 1825 replies
    • October 2, 2024

    @Bexbi - How about our website my.idmobile.co.uk? Thanks.

    iD Community Manager

    Reply.


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