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Is there any reason why I can no longer see unbilled usage in the new app. Same issue occurs on both Android and iOS.

I can no longer find this post update so if it’s still there I’d be grateful if you can confirm how I find it.

Stuart

Best answer by Matthew T

Thanks for clarifying @StuartHogg. I believe this is on the roadmap for future releases of the iD Mobile app. We had a bit of a rocky rollout, so our development focus is currently on stability and general performance, before adding new features. Thanks.

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5 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • August 5, 2024

Hey @StuartHogg,

Could you clarify what you mean by unbilled usage?

Thanks.


  • Author
  • New
 Contributor
  • 1 reply
  • August 5, 2024

Hi Matthew,

Items being spent throughout the month, e.g. picture messages etc.

Thanks,

Stuart


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • August 6, 2024

Thanks for clarifying @StuartHogg. I believe this is on the roadmap for future releases of the iD Mobile app. We had a bit of a rocky rollout, so our development focus is currently on stability and general performance, before adding new features. Thanks.


Bexbi
New
 Contributor
  • New
 Contributor
  • 1 reply
  • October 2, 2024

The app has become unavailable to me . I used to manage my account through the app no problem now it says unable to connect to ID mobile . 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • October 2, 2024

@Bexbi - How about our website my.idmobile.co.uk? Thanks.