Hey there @Garros, welcome to Community!

What happens when you click these buttons please? Could you send some screenshots?

Have you also tried via both the website and app?

We’re sorry you feel that way about the Face-ID feature, and we’ll certainly take the feedback on-board.

Kind regards,

Tyler

Hello, as explained nothing happeneds. There is a slight colour changed as the buttons are tapped, as response, but nothing happens when I select the buttons. 
 

On the website however, they work no problem. 

Hi @Garros 

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom