Hi, the “View Previous Bills” & “Upgrade now” “View all upgrade plans” buttons are not working in the ID App.
Any resolutions ?
Additionally, who’s idea was it on the coding team to have the Face ID launch Everytime re-enter the app?!
Solved
App buttons not working
Best answer by Tom
Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
+24Hey there
What happens when you click these buttons please? Could you send some screenshots?
Have you also tried via both the website and app?
We’re sorry you feel that way about the Face-ID feature, and we’ll certainly take the feedback on-board.
Kind regards,
Tyler
Hello, as explained nothing happeneds. There is a slight colour changed as the buttons are tapped, as response, but nothing happens when I select the buttons.
On the website however, they work no problem.
+25Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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