I'm trying to log into my account in the app having not done this for maybe 6 months. The app kept telling me my password was wrong so I reset it.
I know my username is correct. When I try to log in after the reset it still fails telling me the password is incorrect. Is there a problem with the app?
After checking, I have noticed my ID mobile app permissions get removed by default after several months of inactivity. So I may need to allow these again. Does anyone know what the default set of permissions need to be allowed in ID mobile or will these reset by default if I uninstall and then reinstall the ID mobile app.
Hi
Welcome to the Community!
I would advise registering for the new iD Mobile app.
The setting should be the default settings unless you are prompted to allow permissions etc.
If you have any problems, please let us know here.
Kash
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