I can't use the app because it says "This plan has been disconnected ". I suspect this relates to the time last year when someone tried to take over the number last year because I can only see bills up to about that time. The number was eventually recovered and I can receive calls on it but I can't see details of my allowances on the app (or elsewhere? )

@stevet969-This should now be resolved, and your Subscription linked to your Pilot Wave email address.Thanks!

Hey @stevet969,Please could you reply with the Device Make & Model, Software Version and iD Mobile app version you’re using? I’ll report this to our Self-Care team.Thanks.

app says my account is closed. | iD Mobile Community

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