Hi all,
My app is showing no data remaining out of 50gb - I know this can't be correct. Also showing no data remaining on the website which is making me slightly worried.
Any ideas why this might be?
Thanks
Hi all,
My app is showing no data remaining out of 50gb - I know this can't be correct. Also showing no data remaining on the website which is making me slightly worried.
Any ideas why this might be?
Thanks
Hey there
We’re aware that the incorrect remaining data shows for some customers via the app/website, and we’re working on resolving this ASAP, our apologies.
If you’d like to know how much data you have remaining, please contact our live-chat who can check for you:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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