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Hi all,

 

My app is showing no data remaining out of 50gb - I know this can't be correct. Also showing no data remaining on the website which is making me slightly worried.

Any ideas why this might be?

Thanks

Hey there @Cameronalbr, thank you for reaching out.

 

We’re aware that the incorrect remaining data shows for some customers via the app/website, and we’re working on resolving this ASAP, our apologies.

 

If you’d like to know how much data you have remaining, please contact our live-chat who can check for you:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

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