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Can I go to a Currys store to manage my account?


Can I manage my account in store rather than via the live chat/website/app?

Best answer by Geluk

No; id is an ONLINE SERVICE only.

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2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 392 replies
  • Answer
  • July 23, 2024

No; id is an ONLINE SERVICE only.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • July 31, 2024

Hi @wallockposter,

Welcome to the Community!

Unfortunately Curry’s can’t help as they are the retailer.

In order to check your account only iD Mobile Customer Services can access your account.

We offer assistance via Live Chat, Social Media and here via the Community.

 

Kash