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Question

Can I transfer ownership of a phone contract?


  • New
 Contributor
  • 1 reply

I am currently on a pay monthly phone contract which is ending in less than 3 months and I am planning to switch to a SIM only plan when it ends. My contract is in a family member’s name at the moment is there a way to transfer it to my name?

3 replies

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  • iD Mobile Employee
  • 505 replies
  • December 11, 2024

Hello ​@WSB 

 

Thanks for reaching out to us here on the community. 

 

I am afraid we do not offer an option to transfer accounts to other parties. 

This is due to an account requiring credit/security checks prior to the contract activating. 

 

We apologise for any inconvenience caused. 

 

Nat 


  • Author
  • New
 Contributor
  • 1 reply
  • December 11, 2024

Hi,

Thanks for getting back to me I guess I will just make a new account. 


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  • iD Mobile Employee
  • 505 replies
  • December 11, 2024

You’re very welcome ​@WSB 

 

Please do get back in touch if you require any further assistance. 

 

Nat