ID mobile App is not opening and gives error code starts with 500
Solved
can NOT open the ID mobile App
Best answer by Lauren K
thneedville wrote:
Have you figured out how to fix this? I have the same problem and also can’t log in on the website.
Hi
Have you also tried checking the App store/Play store for any updates that are needed for the iD app?
If so, and if this doesn’t work, it may be worth contacting the Live Chat team to reset your iD account.
If you type into the chat box ‘speak to an agent’ or select this option, you’d be put through to a live advisor.
Live Chat Support | iD Mobile Network
-Lauren
+25Hi
Sorry to hear this, what device are you using with the app?
Have you tried the website alternatively?
https://my.idmobile.co.uk/login
Tom
Have you figured out how to fix this? I have the same problem and also can’t log in on the website.
+19thneedville wrote:
Have you figured out how to fix this? I have the same problem and also can’t log in on the website.
Hi
Have you also tried checking the App store/Play store for any updates that are needed for the iD app?
If so, and if this doesn’t work, it may be worth contacting the Live Chat team to reset your iD account.
If you type into the chat box ‘speak to an agent’ or select this option, you’d be put through to a live advisor.
Live Chat Support | iD Mobile Network
-Lauren
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