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can’t access my accout

  • January 9, 2025
  • 1 reply
  • 29 views

Dan Arrowsmith
Community Member

What do I do if I can’t access my ID Mobile account, app and website because I can’t access the email linked to my account?

 

Basically, I got logged out of the Id mobile app & tried to login but it keeps making me re register. 
 

1 reply

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  • iD Mobile Employee
  • 1960 replies
  • January 10, 2025

Hello ​@Dan Arrowsmith 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

 

Nat