I have been unable to add my ID mobile number to the mobile app for a couple months now ever since I had transferred my previous mobile number to ID. It could be because I may have accidently entered an incorrect date of birth at the time of registration but I am unsure of this as I can’t access anything to be able to verify this.
Solved
Can't add ID mobile number to access the app
Best answer by Tyler C
Hi there
If you’re having issues with logging in, and believe you entered the incorrect date of birth, then please contact our live-chat who can check and change that for you if needed:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
+24Hi there
If you’re having issues with logging in, and believe you entered the incorrect date of birth, then please contact our live-chat who can check and change that for you if needed:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.