I have been unable to add my ID mobile number to the mobile app for a couple months now ever since I had transferred my previous mobile number to ID. It could be because I may have accidently entered an incorrect date of birth at the time of registration but I am unsure of this as I can’t access anything to be able to verify this.
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Can't add ID mobile number to access the app
Best answer by Tyler
Hi there
If you’re having issues with logging in, and believe you entered the incorrect date of birth, then please contact our live-chat who can check and change that for you if needed:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
+24Hi there
If you’re having issues with logging in, and believe you entered the incorrect date of birth, then please contact our live-chat who can check and change that for you if needed:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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