Trying to access my account. I have been asked to create a new account to access my old account. It all works until I add my mobile number - it then says it has no record of my number.
Solved
Can't add my mobile number to Id mobile online
Best answer by Tom
Hi
All iD Mobile users will need to register again to the app/website that launched around April 2024, are you sure all your details are correct when attempting?
Have you tried both your app and the website?
https://my.idmobile.co.uk/login
Tom
+25Hi
All iD Mobile users will need to register again to the app/website that launched around April 2024, are you sure all your details are correct when attempting?
Have you tried both your app and the website?
https://my.idmobile.co.uk/login
Tom
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.