Question

Can't find transaction number. Why it's too complicated to find it

  • 10 June 2024
  • 5 replies
  • 21 views
L

I'm losing my patience. How to get transaction number. No welcome email nor invoice. This is so annoying. Can you please help. 

5 replies

Stephen Bowie
Rank

I am the same. how long should the welcome email take

L

I sorted mine now. I went to live chat. 

andewhite
Rank
Userlevel 8
Badge +9

I am the same. how long should the welcome email take

My welcome email took more than 1-month to arrive, @Stephen Bowie. 

Forum member (non-iD)
Tom
Rank
Userlevel 7
Badge +5

Hi @LCollins 

 

Glad to hear Live Chat could get this sorted for you.

 

Tom

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Tom
Rank
Userlevel 7
Badge +5

Hi @Stephen Bowie 

 

Sorry to hear this, do you still require assistance with this?

 

Please let us know if so so we can get in touch.

 

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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