I have tried to access my account using both laptop and mobile, including using the link in my billing email. Two days trying. Nothing works! I get an “oops” message at every try. ID… sort this out soon or I will be forced to move to another provider after many years with you!
Solved
Can't log in either on laptop or mobile app
Best answer by Kash M
Hi
Welcome to the Community!
Have you definitely registered for the app?
I would advise checking the link below if you are having issues.
Kash
This topic has been closed for replies.
+24Hi
Welcome to the Community!
Have you definitely registered for the app?
I would advise checking the link below if you are having issues.
Kash
Definitlely registered. I was able to access last month’s statement! Suddenly nothing works. Leaving ID mobile after many years!
+24Hi
Sorry to hear that you are still having issues.
Please contact our Live Chat Team if you require further assistance.
Kash
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.