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I have tried to access my account using both laptop and mobile, including using the link in my billing email.  Two days trying.  Nothing works!  I get an “oops” message at every try.  ID… sort this out soon or I will be forced to move to another provider after many years with you!

Hi @SimonV,

Welcome to the Community!

Have you definitely registered for the app?

I would advise checking the link below if you are having issues.

 

Kash 

Definitlely registered.  I was able to access last month’s statement!  Suddenly nothing works.  Leaving ID mobile after many years!

Hi @SimonV,

Sorry to hear that you are still having issues.

Please contact our Live Chat Team if you require further assistance.

 

Kash

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