I have tried to access my account using both laptop and mobile, including using the link in my billing email. Two days trying. Nothing works! I get an “oops” message at every try. ID… sort this out soon or I will be forced to move to another provider after many years with you!
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Hi
Welcome to the Community!
Have you definitely registered for the app?
I would advise checking the link below if you are having issues.
Kash
Definitlely registered. I was able to access last month’s statement! Suddenly nothing works. Leaving ID mobile after many years!
Hi
Sorry to hear that you are still having issues.
Please contact our Live Chat Team if you require further assistance.
Kash
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