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can’t log in online or on app

  • 31 May 2024
  • 1 reply
  • 39 views

Hi How can I set up direct debit to pay for a recurring bundle . I can’t do it on the app there is option Top up only which can’t be used. After selecting the only one option to pay by card It says ‘OPs something went Wrong ‘ 

Best answer by Kash

Hi @Mariela,

Welcome to the Community!

The Community article HERE may help you with your query.

If you still have issues, please let us know and we can PM you to check it out.

 

Kash

 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • Answer
  • June 6, 2024

Hi @Mariela,

Welcome to the Community!

The Community article HERE may help you with your query.

If you still have issues, please let us know and we can PM you to check it out.

 

Kash