It keeps saying my details don't match records. Please resolve this.
Can't log into my account.
I am having the same problem!!
What has happened??
Hey there
Firstly, have you both registered for the new app/website since its release at the start of April?
Secondly, have you tried logging in via both the app and website please?
https://my.idmobile.co.uk/login
If so, and neither work, can you send a screenshot of what comes up?
Thanks,
Tyler
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