It keeps saying my details don't match records. Please resolve this.
Solved
Can't log into my account.
Best answer by Tyler
Hey there
Firstly, have you both registered for the new app/website since its release at the start of April?
Secondly, have you tried logging in via both the app and website please?
https://my.idmobile.co.uk/login
If so, and neither work, can you send a screenshot of what comes up?
Thanks,
Tyler
+24Hey there
Firstly, have you both registered for the new app/website since its release at the start of April?
Secondly, have you tried logging in via both the app and website please?
https://my.idmobile.co.uk/login
If so, and neither work, can you send a screenshot of what comes up?
Thanks,
Tyler
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