My password works for signing in via email links but the app doesn't recognise it.
Solved
Can't sign in on the app
Best answer by Daz_S
Hi there
Double check if the email address is auto filling as you type it in. If it is it often leaves a space after the last letter of remembered words/addresses etc.
+22Hi there
Double check if the email address is auto filling as you type it in. If it is it often leaves a space after the last letter of remembered words/addresses etc.
+25Hi
It’s definitely worth as
Have you tried the website alternatively to the app?
https://my.idmobile.co.uk/login
Tom
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