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cancelled order

  • July 7, 2025
  • 1 reply
  • 53 views
D
Community Member

Hello i ordered a new upgrade last night a sim upgrade I just wanted to know if it's still going through as i got email saying it was cancelled 

    1 reply

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 7, 2025

    Hi ​@Danzi 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Anika

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