I cannot log into my account on my app or on the website, for both it says that i cannot log in because it is not secure. I have tried different devices but get the same message. Can someone please help??
Solved
Cannot access account
Best answer by Matthew T
Morning
Sorry for the delay in getting back to you. Do you have a screenshot of the error message?
Thanks.
This topic has been closed for replies.
+24Morning
Sorry for the delay in getting back to you. Do you have a screenshot of the error message?
Thanks.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.