I have two acc. In my name, one of which is my sons. I can only access online the one which my son uses. Can anyone help please as mine is due for an upgrade

Hi @Selfie13I’d recommend the above from @MZoneto add another iD Mobile plan to your existing iD Mobile app account.Tom

cannot access both accounts online

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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