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Cannot Log in 310524 via phone or web


  • New
 Contributor
  • 1 reply

HELP.  Anyone else having problems????

Friday 31/5/24.  Between 5 a.m. and now 6.45 a.m, can’t get into website to check Data via any method.

Why not???  Cannot see anything about any current technical issues.

I NEED to check the DATA used as on low data plan but have to use Google Maps imminently so VITAL I can keep logging in to see what’s left.

Help pls.

Thks

Best answer by Tom

Hi @Ruggy 

 

The app may be taken down at certain times to work on fixes for it, apologies for any inconvenience caused.

 

Tom

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2 replies

  • Author
  • New
 Contributor
  • 1 reply
  • May 31, 2024

Update:  0725 hrs have just got in although dinasaur slow.  Fingers crossed a blip.  END


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • Answer
  • June 5, 2024

Hi @Ruggy 

 

The app may be taken down at certain times to work on fixes for it, apologies for any inconvenience caused.

 

Tom