Cannot login to ID Mobile App. Says that the details do not match the records.
The app updated and I had to re-register, of which I did. When it asked me for my details I put them in and it says that my details do not match the records.
Solved
Cannot login to ID Mobile App. Says that the details do not match the records
Best answer by Natalie W
Hi
Thank you for reaching out to us here on the community.
We are very sorry to hear you are experiencing issues when attempting to login.
We recommend taking a look at our dedicated support page here.
Please let us know if we can assist further.
Thanks,
Nat
Hi
Thank you for reaching out to us here on the community.
We are very sorry to hear you are experiencing issues when attempting to login.
We recommend taking a look at our dedicated support page here.
Please let us know if we can assist further.
Thanks,
Nat
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.