I have for a long time been unable to top up my PAYG account either online or on the app. It is so frustrating; I end up using/asking for WIFI wherever I go, or I am stranded without data. THIS HAS BEEN FOR MONTHS NOW! I was able to recharge until March, and since then it has stopped. THIS IS FRUSTRATING! I have tried online chat also, the agents know nothing. DO SOMETHING PLEASE!
Solved
CANNOT TOP-UP ON APP OR WEBSITE - FRUSTRATING
Best answer by Tyler
Hey there
If the issues persist, we’d recommend contacting our live-chat who can look into your account and discuss/investigate further with yourselves:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.