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I can’t access my app to set up dd as it doesn’t recognise my number on app this is causing me issues please resolve 

Hi there @lorabeth3008, thank you for reaching out.

 

Have you tried via both the website and app?

 

Login (idmobile.co.uk)

 

If so, and still won’t work, please contact us via our live-chat to look into this further for you.

 

Thanks,

Tyler

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