can’t get into my id account. the password reset email just doesn’t come through. they are getting other emails through to me though. I don’t know what to do. I need to reset up my direct debit but I can’t get in and can’t speak with anyone about this anyone have any suggestions. had nothing but problems since the app was updated
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Hi
Welcome to the Community!
Have you definitely registered for the app?
If so please contact our Live Chat Team and they can take a look into this.
https://www.idmobile.co.uk/live-chat
Kash
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