can’t get into my id account. the password reset email just doesn’t come through. they are getting other emails through to me though. I don’t know what to do. I need to reset up my direct debit but I can’t get in and can’t speak with anyone about this anyone have any suggestions. had nothing but problems since the app was updated
Solved
cant get into account
Best answer by Kash
Hi
Welcome to the Community!
Have you definitely registered for the app?
If so please contact our Live Chat Team and they can take a look into this.
https://www.idmobile.co.uk/live-chat
Kash
+24Hi
Welcome to the Community!
Have you definitely registered for the app?
If so please contact our Live Chat Team and they can take a look into this.
https://www.idmobile.co.uk/live-chat
Kash
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.