Skip to main content

cant log in

  • August 18, 2024
  • 1 reply
  • 24 views

Sue Minett
Community Member

Every time I try to log in on my app it always says my details are not correct. I've entered everything correctly. What can I do?

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • August 23, 2024

Hi @Sue Minett 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom