cant log in on the app | iD Mobile Community
Skip to main content
Answer

cant log in on the app

  • April 19, 2025
  • 4 replies
  • 189 views

I’m trying to log in on the app but it keep telling me my details don’t match 

Best answer by MZone

 

4 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • Answer
  • April 19, 2025

 


Forum|alt.badge.img+22
  • iD Mobile Employee
  • April 21, 2025

Hi ​@Dylanbrough 

 

Thank you for getting in touch. 

We are sorry to hear you are experiencing issues when attempting to log in. 

Can you please take a look at the link provided by ​@MZone and let us know if you still require assistance. 

 

Thanks, 

 

Natalie 


Teresa Kang Fletcher
New Contributor

i get the same message, can someone please help? thank you!


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • May 6, 2025