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cant login

  • April 28, 2025
  • 2 replies
  • 69 views
L
Community Member

I’ve triple checked I’m enetering the correct phone number, email and D.O.B and it still is saying the details don’t match! All I need is to login please help me. I used to have an account but haven’t logged in for a while I think I need to be De-registered

Best answer by MZone

 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • April 28, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • April 28, 2025

    Hi ​@Libertytoohey 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing some issues with your online account. 

    Can you please take a look at the link provided by ​@MZone and let us know if you still experience the issue?

    If so, we can assist further. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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