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Question

cant login


I’ve triple checked I’m enetering the correct phone number, email and D.O.B and it still is saying the details don’t match! All I need is to login please help me. I used to have an account but haven’t logged in for a while I think I need to be De-registered

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1010 replies
  • April 28, 2025

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  • iD Mobile Employee
  • 2119 replies
  • April 28, 2025

Hi ​@Libertytoohey 

 

Thank you for getting in touch. 

We are sorry to hear you are experiencing some issues with your online account. 

Can you please take a look at the link provided by ​@MZone and let us know if you still experience the issue?

If so, we can assist further. 

 

Thanks, 

 

Natalie