Question

cant login online or app

  • 2 June 2024
  • 1 reply
  • 41 views

Hi, I’ve been trying to login into my account for Weeks now and every time I try, it says that the information I have put in doesn’t match the record or that is something is wrong when it is not what do I do?


1 reply

Userlevel 7
Badge +5

Hi @Melissia grant 

 

I’m sorry to hear this, please note that with the new iD Mobile app you will need to register again, please attempt to register then let us know how you’re getting on.

 

Tom

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