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Question

cant login to my account because I've be scam

S
Active Contributor

Can't login to my account I've already be scams one because there said they were from id mobile thinking they're hacked my account as well 

    4 replies

    L
    Helpful
 Contributor
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    • L0rdvega
    • Helpful
 Contributor
    • 55 replies
    • June 25, 2025

    The app and the website to login are down, nothing to do with a scam. See here: 

     

    S
    Active Contributor
    • Sonia goldsbury
    • Author
    • Active Contributor
    • 11 replies
    • June 25, 2025

    I've aalready been scam this week someone took tesco mobile out in my name and took money out of my account because thete said they were from ID mobile 

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12530 replies
    • June 26, 2025
    Sonia goldsbury wrote:

    I've aalready been scam this week someone took tesco mobile out in my name and took money out of my account because thete said they were from ID mobile 

    This community article might help, ​@Sonia goldsbury. 

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1420 replies
    • June 27, 2025

    Hi ​@Sonia goldsbury  I am so sorry to hear this has happened to you. Have you already reported this to us, or would you like some further assistance with this?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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