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Changing Account Details

  • February 18, 2025
  • 2 replies
  • 112 views
A
Community Member
  • amyg
  • Community Member

Hi, I was sent an email a couple of days ago asking if my account details were correct. The phone number is incorrect and therefore I can't progress. I've tried calling but cannot get through to anybody on any options whatsoever, all I need is to change the incorrect number you have on record for me!

Best answer by Geluk

Contact ID via CHAT:

https://www.idmobile.co.uk/live-chat

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • Answer
    • February 18, 2025

    Contact ID via CHAT:

    https://www.idmobile.co.uk/live-chat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • February 21, 2025

      Hey there ​@amyg, sorry to hear that.

       

      Have you managed to speak to us via our live-chat as kindly advised by ​@Geluk?

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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