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Changing Account Details

  • February 18, 2025
  • 2 replies
  • 42 views

  • Community Member

Hi, I was sent an email a couple of days ago asking if my account details were correct. The phone number is incorrect and therefore I can't progress. I've tried calling but cannot get through to anybody on any options whatsoever, all I need is to change the incorrect number you have on record for me!

Best answer by Geluk

Contact ID via CHAT:

https://www.idmobile.co.uk/live-chat

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2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 421 replies
  • Answer
  • February 18, 2025

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • February 21, 2025

Hey there ​@amyg, sorry to hear that.

 

Have you managed to speak to us via our live-chat as kindly advised by ​@Geluk?

 

Thanks,

Tyler